The unique role process plays in scaling impact and team collaboration. 

Process is key to scaling any work. It also guides your teammates so they know what to expect next and when. However, building standard operating procedures that support your organizational needs can be tricky. It requires background research, stakeholder input and documentation.

Explore how a strategically designed interview protocol can help you find process pain points and improvements within your team. Then, see how one organization’s entire content approach is anchored to a process — from strategy to execution.